Service and Consulting

We prepare you for each situation! Below you find emergency numbers for different scenarios to be used throughout Germany. If you urgently need help, please do not hesitate to contact the corresponding number.

Emergency Numbers

112 – Fire Brigade and Ambulance

110 – Police

116117 – Medical care on duty: Information about doctors, pharmacies and psychological counseling services on weekends and public holidays


Public health insurance emergency numbers:

Most German public health insurance companies offer 24/7 medical consultation services via phone.


AOK Bremerhaven:

Service: +49 (0) 471 160

Medical consultation: +49 (0) 800 1 265 265


Medical consultation: +49 (0) 800 3333 500

Techniker Krankenkasse (TK):

Medical consultation: +49 (0) 40 - 46 06 61 91 00

Financial Support

Financial distress is often unforeseeable and places you in a state of emotional stress and anxiety. Maybe you have lost your employment, financial support by your family cannot be continued or your indispensable study equipment got broken – the reasons for such a situation vary.

We are aware that talking about money, especially in times of financial distress, is not easy. Nevertheless, we kindly invite you to trust in us and to come up to the staff of the International Office so that we can help you where possible.

Psychological Counselling

Living abroad is a great experience – but sometimes you have to face circumstances that you did not expect and that are hard to handle. Far away from home and family, financial distress might not be the only problem that concerns you. We want to let you know that there exist several contact points and counselors to whom you can reach out.


Ms. Doris Moormann

Counselling in Bremerhaven

Phone: (0471) 4823 310*

(Tuesday 12 pm - 1 pm)

Click here for more information.

* As there are no open office hours, please contact 0421 2201 11310 (Psychological Counselling Center) to make an individual appointment.


Psycological and Social Counseling offered by the Studierendenwerk Bremen:

International Students | Studierendenwerk Bremen (

Pastoral care and counseling offered by the Protestant and Catholic Church:

ESG Bremen

KHG Bremen

Notruf – Psychological advice in case of sexual violence:

notruf Bremen – Psychologische Beratung bei sexueller Gewalt