Lisa's internship in England

My Internship at Greatdays Travel Group in Manchester

After having spent one semester studying in France I decided to apply for an internship at Greatdays – a choice I would always make again!

I worked full time for the Daytrips and UK departments which has been a pleasure from day 1. Obviously there have been a few challenges in the beginning and it took me a while to understand the IT systems but everyone was always ready to help and answer any questions so I felt part of the team really quickly.

I have learnt so much in the past six months – from day to day operations including loading bookings, liaising with suppliers, confirming tours and getting in touch with the clients to website work, writing tour itineraries and creating travel packs. Next to this I attended a lot of meetings including 1-1s with our managing director Andy, departmental meetings and brochure meetings. I was lucky enough to go on a familiarisation trip to Chester as part of Greatdays’ new Manchester Sightseeing project which was a great experience.

During my internship I had the opportunity to go into all the other departments which was very interesting as I could see how each of them operated and – most importantly – how they all work together. This helped me a lot to understand how Greatdays works as a whole. Additionally, I got to work on projects for each department and two of these were absolute highlights for me. For the European department I was allowed to create a tour going to my home area in Germany. Seeing this being sent out as an E-Shot was really great! As a Cruise Tourism student I was of course excited to work for the cruise department and I was given a very interesting project related to Norwegian Cruise Lines which I enjoyed very much.

I have to say that I am going to miss being part of this great team! This was a truly amazing experience and I would absolutely recommend this internship to everyone. Not only did I gain vital knowledge and work experience but I also learnt about myself and developed personally.